How much does it cost to ship my order?
We offer real time shipping rates depending on your address. At the checkout, your shipping cost will be calculated.
USPS is our domestic carrier & DHL is our International carrier.
I didn't receive my order conformation or tracking number, where can I find it?
Please send us an email with your Name, Email & Order # and via our Contact Page.
How can I track my order?
A tracking number will be provided when your order has been shipped. Please be patient, as tracking information can take a few days to update. To track the progress of your order, please visit USPS for domestic or DHL for international orders.
My item is lost in the mail, what do I do?
We are not responsible for items that are lost or damaged during shipping. You are also responsible for your order if you enter the wrong shipping address. Please email us immediately if you enter information incorrectly, we will update your order if it has not been shipped yet.
Do you ship to my country?
Most likely yes, with a few exceptions. You can proceed to the checkout and our system will let you know.
When will my order arrive?
Your order is packed and shipped within 1-3 days of your purchase. Please advise this when choosing 1-Day Shipping option. Average delivery time for domestic orders is 3-7 business days. Average delivery time for international orders is 5-10 business days via DHL only.